The item was added to your cart or to "favorites" before following the link from Backit, unfortunately many stores do not allow this. You can clarify it on the store page in the conditions of purchase. The cashback is not credited for some products on AliExpress because they are non-affiliate (they do not participate in the affiliate program and are not available for cashback services). According to the rules, "From 12/18/2019 cashback will not be credited for" Non-Affiliate Products "when delivered to the following countries: Russia, Armenia, Azerbaijan, Belarus, Georgia, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Uzbekistan, Moldova." When placing an order, you used a device on which a modification of OS Android (MIUI, Yandex Kit, ColorOS, CyanogenMod, etc.) was installed, or devices with root rights ("rooted"). Unfortunately, we cannot guarantee stable operation with these modifications. The purchase was made through the store's app. At the moment, most stores allow to make purchases with cashback only through the website. We write about the possibility of in-app purchase on the store page. You started to make an order and completed it from different devices. Please use one device to place an order. The other condition specified on the store page is not met. When you placed an order, third-party plugins, Adblock and other ad blocking programs were running in the mobile browser.

There is no suitable position in the receipt; Incorrectly transferred data from the tax authority; The conditions for cashback accrual have not been met; The receipt lifetime is more than 24 hours; The receipt was scanned in another service.

Open "Applications" and click "Settings". Tap "About phone" and find out Version number in the point "Android version". If you do not have such settings, most likely you use an unofficial version of Android, or possibly a different modification.

One of the easiest ways to check root rights is to use the Root Checker app. It can be downloaded directly from Google Play on your device. When it is launched, you will see a line with the name of your device in the center of the screen and the large button Verify Root Access below it. Click on it, and the process of checking the root rights will begin.

If the device is not rooted, you will see a message: “Sorry! This device does not have proper root access. "

If your device is rooted, then the following message should appear: “Congratulations! This device has root access! ”

Cashback is charged only for the cost of goods, excluding shipping costs. Cashback is not credited for transportation costs, coupons for services, as well as payments for mobile communications on AliExpress. If your order is not a product, cashback cannot be guaranteed.

It’s very simple to pause any ad blocker.

In order to pause the ad blocker Adblock:

1. click on the Adblock icon in the upper right corner of the browser;
2. select "Always" to pause the blocker on our site.

In order to pause the ad blocker Adblock Plus:

1. click on the Adblock Plus icon in the upper right corner of the browser;
2. move the slider next to backit.me

In order to pause the ad blocker Ublock:

1. click on the uBlock icon in the upper right corner of the browser;
2. click on the disable button.

In order to disable the ad blocker in Google Chrome, you need to

1. click on the plugin icon in the upper right corner by the right mouse button;
2. select "Extension manager" in the menu that opens;
3. move the slider to "Off".

If there is no blocker icon in the upper right corner of the browser:

1. click on the three dots in the top right corner;
2. select More Tools -> Extensions in the menu that opens;
3. make the slider inactive.

Mozilla Firefox

1. click on the plugin icon in the upper right corner by the right mouse button;
2. select "Manage extension" in the menu that opens;
3. click "Disable"

If there is no blocker icon in the upper right corner of the browser:

1. open the browser menu and select "Add-ons";
2. make the slider inactive.

Opera

1. Click on the Opera icon in the left corner and the menu will be opened.
2. select "Extensions" in the menu;
3. click "Disable" or make the slider inactive.

Safari

1. Open the Safari browser menu by clicking on it in the top left;
2. select "Extensions";
3. disable the ad blocker.

Yandex

1. open the browser menu;
2. select "Add-ons";
3. move the slider to “Off”;.