After purchasing the product, the information will appear in the "My Orders" section within 15 minutes - 1 hour after payment. For some stores this period may be different. If the order did not appear in the list, click on the link "Order not displayed in the list?" on the page "My Orders". Then follow the instructions on the page "Search for lost order"

The confirmation period for cashback depends on the conditions of the store where the purchase was made. The confirmation period can be viewed on the store page in Backit. To do so, go to the "Shops" section and select the desired store. In the upper right corner you see the average time of order confirmation

The order is being processed because the stores need to make sure that the order is received and will not be refunded. The confirmation period for orders depends on the conditions of the store where the purchase was made. The confirmation period can be viewed on the store page in Backit. To do so, go to the "Shops" section and select the desired store. In the upper right corner you see the average time of order confirmation

It depends on the store where the purchase was made. As for Aliexpress, each individual item is a separate order in Backit.

Cashback percentage depends on the store rates. More information about the rates can be found on the store page in Backit.

1. Buy in one browser session
2. When placing an order, use one device.
3. Empty your shopping cart before activating the cashback.
4. Disable third-party plugins, Adblock and other programs that block ads

Read more about the rules here

Yes, of course, if you follow the rules to make orders.

If the order is partly paid, the cashback will be credited in accordance with the amount actually spent. The only exception is AliExpress : If you open a dispute with the seller and order a partial refund, the cashback may be rejected completely.

The order / cashback amount is automatically chaged based on the data that the store provides us. Here are the reasons why the order / cashback amount may change: you refused the order or bought it partially;

• the store initially provided incorrect information about your order, and during processing, before the cashback is confirmed, it changed the information to the current one (on the page of the store taking into account the categorization of goods and other conditions);
• opening a dispute with the seller could also be the reason to change the order / cashback amount when buying on AliExpress. Learn more about the rules here (the link to the rules)

If the cashback is credited by incorrect rate, please contact our technical support service.

The cashback is automatically rejected and confirmed on the basis of your order data that the store provides us.

The reasons may be the following:

• You canceled the order
• the order arrived, but you refused to buy it
• you have returned goods
• You placed an order with a cashback, but violated the rules of service
• You placed an order with cashback, but violated the conditions of a particular store (you can see all the features of the store on the store page in your personal account)
• Opening a dispute with the seller could also be the reason to reject the cashback when buying on AliExpress.

If your cashback was rejected incorrectly, inform the technical support service.

The cashback will definitely be credited for all orders that were made before the termination of cooperation with the store

One order - one cashback. The principle of the cashback service: the order appears in the statistics once, the cashback for it is also paid only once.