Cashback is being processed because we and the store need to make sure that the order has been received. The confirmation period can be viewed on the store page in Backit. To do this, go to the "Stores" section and select the desired store.

The minimum amount for ordering a payout to wallets is 10 cents/1 ruble. If your balance is more than 10 cents/1 ruble, go to the payout order section https://backit.me/cashback/payout/

If you do not have a wallet, add it. Then select the balance, wallet and specify the payout amount. Then click on the "Withdraw" button

Minimum amount for ordering a payout:

• Mobile operator numbers MTS, Megafon, Beeline, Tele2 for subscribers of the Russian Federation - 1$ / 50₽
• ЮMoney - 0.1$ / 1₽
• Ruble cards - 20$ / 1750₽
• WMZ - 1$
• Toncoin - 1$ / 100₽
• Bank cards of Kazakhstan - 10$ / 1000₽
• USD cards and bank cards of Ukraine (UAH) - 30$.

You can withdraw cashback to wallets: ЮMoney, Toncoin, WMZ, to numbers of mobile operators of the Russian Federation MTS, Megafon, Tele2, Beeline. You can also withdraw to cards of banks: Russia, Ukraine, Kazakhstan, Foreign cards

Go to the "Withdraw funds" page https://backit.me/cashback/payout/ . Click on "Add wallet" and choose the one that suits you. Enter its details, confirm it via SMS or email.

You can confirm your wallet in two ways: via SMS or email. If you only have a postal address linked to your account, you must follow the link in the email when confirming your wallet. If you have a phone number linked, you must enter the code from the SMS when confirming your wallet.

All payments are made without commission.

Conversion is carried out according to the payment gateway rate, you can find it here - https://backit.me/en/cashback/faq/how-to-withdraw

A payment with the "Error" status can be returned to the balance within an hour. If this does not happen, please let us know.

Please write to us about this.

Depending on the bank, withdrawal of funds to the card may take from 1 to 7 days. Contact technical support if the money was not transferred within the specified period, attaching a screenshot of the statement for the payment dates.

If the card is issued by a Russian bank, the payment will be sent in rubles, in the currency of the issuing bank. If you want to receive a payment in dollars to a Russian bank card, you must have only one dollar account.

It is possible to receive a payment in dollars to a Russian bank card only if the card has only one currency - dollars. In this case, a double conversion will occur:

1. First, the payment will be converted from dollars to rubles (Conversion is carried out according to the payment gateway rate) on our side
2. Then from rubles to dollars on the bank's side at the bank's rate.

Conversion is carried out according to the payment gateway rate, you can find it here - https://backit.me/en/cashback/faq/how-to-withdraw

If the withdrawal is made from a dollar balance, the conversion is made according to the exchange rate of the card issuer bank.

If the withdrawal is from a ruble balance, the payment will be converted into dollars at the payment gateway rate, then if the card currency is not dollars, the amount will be converted at the bank's exchange rate into the card currency.

If the card is issued by the bank Ukraine, then you can withdraw money in the hryvnia currency. The wallet is called "Ukraine (UAH)" If the currency is different, then you need to add "Foreign cards (USD)".

Payments to all types of electronic wallets (Yumoney, wallets of Russian mobile operators, WebMoney, etc.) are made within 15 minutes. To bank cards from 1 to 7 business days. If after the specified periods the payment has not arrived on your wallet balance, please contact technical support.

Perhaps you have recently changed your password and phone number. When you change your data, we limit the withdrawal of funds from your account for security purposes for 72 hours when changing your password, and 15 days if you change your phone number.