To accrue compensation, you must first search for an order using the search form - https://backit.me/en/cashback/orders-search . After completing the search, click on "Order compensation" next to the search status "Not found" and attach the necessary screenshots. Our specialists will review your application for cashback compensation as soon as possible. If there is a question about the application or there are not enough screenshots, we will send a message in the "Technical support" section.

Compensation for unaccounted cashback for an order is credited immediately to the balance available for withdrawal.

Please note: cashback and compensation for an unaccounted order are not the same thing. Cashback - displayed in the "My cashback" section, accrual for the order will occur automatically as soon as the partner transfers confirmation information. Compensation is the accrual of cashback for an order that is not displayed in "My cashback".

You can get compensation for orders from stores that are not listed in paragraph 4.20 of our service rules - https://backit.me/en/cashback/rules

You can read the compensation regulations at the link: https://vk.com/@epn.official-novyi-reglament-kompensacii

To help specialists review your compensation faster, please attach:

• A screenshot from your store account, where you can see the order number, status, date of registration, composition and payment details
• A photo of the received product without shipping packaging
• A screenshot/photo of the receipt

• The maximum compensation amount for one order cannot exceed 1500₽, 25$, 22€ respectively.
• Orders made in stores from point 4.20 of our service rules are not subject to compensation - https://backit.me/ru/cashback/rules
• The order must be made no more than 3 (three) months before applying for compensation.
• There is a limit on the number of compensations per month depending on the user category:

• Beginners - 1 compensation per month. These are users who do not have a single order in the statistics for the last year.
• Confident user - 3 compensations per month. These are users who have orders in the statistics for the last year and have withdrawn Cashback at least once.
• Advanced user - 10 compensations per month. These are users who have withdrawn more than $500 Cashback over the past year.

• Compensation is not accrued if there were no transitions to the store (cashback activations) on the date of the order