Here are some reasons:

• The application for a banking product was started and completed from different devices. Please use one device during the order.
• The condition specified on the partner bank page was not met
• Third-party plugins, Adblock and other ad blocking programs were running during the application
• VPN was enabled

Application process:

1. Click on the "Buy with cashback" button on the page with the terms of the savings account;
2. Fill out an application for a Debit card so that the application is displayed in the Backit personal account (even if you already have one);
3. Open the Gazprombank mobile application;
4. Go to the "Accounts" section;
5. Select the Savings account and top it up in a convenient way;

You only need to fill out a Debit card to display the order so that the bank can see that you came from Backit. After opening the account, you can safely refuse the card.

In this case, the cashback for the order may be cancelled. We recommend closing the bank product only after the cashback has been credited for it, so there should be no difficulties.

Make sure that all conditions for accrual of cashback have been met, including making the necessary transaction on time. If the conditions have been met, but the cashback for the order has been canceled, then write to us about it, we will send a request to resolve the issue to the partner bank.

There is an exception - Sberbank products. The bank does not provide answers on canceled orders.

Банковские продукты не участвуют в реферальных программах, соответственно получить за них реферальное вознаграждение не получится. Подробнее ознакомиться с условиями можно тут - https://backit.me/en/cashback/friends

Make sure that all the conditions for accrual of cashback have been met, including making the necessary transaction on time. If the conditions have been met, but the cashback for the order has not been accrued, then write to us about this, we will send a request to the partner bank to resolve the issue.

Some banks have a time limit for submitting a request, so write as soon as the deadline is exceeded.

Cashback service is a kind of advertising for banks, they pay for attracting clients. How it works:

1. You activate cashback using our service and you are directed to the page for registration of the banking product
2. You register it according to the terms of the selected product
3. The partner bank, for its part, tracks where the client came from. If it is our service, then it transfers the order information to us
4. We display the received order information in your statistics
5. If all the conditions have been met, then the advertiser, after the processing period, transfers the commission to us, and we, in turn, share this commission with you

For all questions, we recommend contacting us, since the bank's technical support is not aware of working with cashback services, this is handled by a special department of the bank, which does not communicate with clients.

Yes, you can get cashback if products are purchased from your account for different people.

The cashback amount is adjusted during the processing period. If the order was confirmed, but the reward amount was not recalculated, then write to us about it.

When cashback is activated, parameters are assigned to the link, by which the partner bank can determine who brought the client to them